SMS Opt-In Consent Process
AliraLink LLC — compliance documentation for our SMS program.
Last Updated: May 7, 2026
Overview
AliraLink LLC collects SMS consent through our website contact form and through verbal opt-in during phone consultations with prospective and existing clients. This document outlines our complete consent collection process for compliance with CTIA guidelines and carrier requirements.
Message Types:
- Appointment reminders and scheduling confirmations
- Account notifications (invoices, payment confirmations, and account updates)
- Project updates and milestone notifications
- Delivery notifications (project completion and deployment alerts)
- Responses to customer inquiries and support
- Marketing and promotional messages about our products, services, and special offers
Verbal Consent Script
The following script is read to customers during phone consultations:
“As part of our service, we can send you text message notifications about your project, including appointment reminders, status updates, account alerts, and occasional promotional messages about our services.
You’ll receive approximately 2-4 messages per active project, with occasional promotional messages. Message and data rates may apply, depending on your mobile phone service plan.
At any time, you can get more help by replying HELP to our texts, or you can opt out completely by replying STOP.
Do you agree to receive text messages from AliraLink at your phone number?”
Customer Response:“Yes” / “No”
Confirmation Process
Upon receiving verbal consent, we immediately send a confirmation SMS:
Consent Logging
All verbal consent is logged with the following information:
| Field | Description |
|---|---|
| Date/Time | Timestamp of verbal consent |
| Phone Number | Customer's mobile number |
| Customer Name | Full name of consenting party |
| Agent Name | AliraLink representative who collected consent |
| Consent Type | Verbal (phone consultation) |
| Confirmation SMS | Sent immediately upon consent |
Records are retained for 7 years per FCC requirements.
Opt-Out Process
Customer replies STOP
Any message containing STOP, CANCEL, END, QUIT, or UNSUBSCRIBE
Immediate removal from SMS list
Phone number is flagged as opted-out in our system
Confirmation sent
"You have been unsubscribed from AliraLink SMS. You will not receive any more messages. Reply START to re-subscribe."
Help / Support Process
When a customer replies HELP, they receive:
Sample Messages
Contact Information
Business Details
AliraLink LLC
Las Vegas, NV
EIN: on file